What to do if you have a complaint
If you wish to register a complaint, please contact us in the first instance:
- In writing, to The Managing Director, J Finance Ltd, 6a London Road, Newbury RG14 1JX
- By email to: firstname.lastname@example.org
- By telephone: 01635 521300
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on telephone: 0800 023 4567.